Privacy Policy
Draft updated: October 14, 2026
Robotic Maintenance Vehicles (“RMV,” “we,” “our,” or “us”), an MCRI Group company, respects your privacy. This policy explains how personal information may be collected, used, and disclosed when you visit rmv.llc, use its features, or contact us about our products and services. This policy covers the RMV website and related communications. Other websites may have different policies.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact and business information: your name, email address, telephone number, company, job title, location, and information you include in inquiries or requests for product information.
- Communication information: the content of messages you send and records of our responses.
- Website and technical information: IP address, approximate location derived from it, browser and device information, pages visited, referral sources, interactions with site content, and dates and times of visits.
- Website security cookies: identifiers used by security and anti-bot systems to protect the website. Other cookies or similar technologies may be used by embedded services or additional features.
We collect information directly from you, automatically through our website and its technology providers, and, where appropriate, from service providers assisting with our website and business communications.
How We Use Information
We use information as reasonably necessary to respond to inquiries, provide requested product or service information, discuss potential projects, manage business relationships, operate and secure the website, understand and improve website performance, maintain records, send communications where permitted, and meet legal obligations.
Contact Forms and Business Communications
We use Gravity Forms to receive inquiries and requests for information. When you send a message or submit a request for information, we may use the information you provide to respond and follow up about your interest in our products or services. We may maintain the information in our internal business records or in systems used to manage inquiries and customer relationships.
If RMV sends marketing emails, recipients may unsubscribe using the instructions provided in those messages or by contacting us. Unsubscribing from marketing does not prevent us from responding to an inquiry or sending necessary business communications.
Website Analytics and Tracking
We may evaluate analytics and tag-management services in the future. If we introduce nonessential tracking, we will update our disclosures and provide any controls required by applicable law before using those technologies.
Security and server-related systems may still process technical information such as IP addresses, browser details, and requests to the website to operate and protect the site.
Cookies and Similar Technologies
Our website uses cookies and related technologies to support security and core site operations. Other essential cookies may be set when an administrator logs in or when a visitor uses certain site features. Embedded content provided by other websites may use its own technologies when loaded or interacted with.
You can delete or block cookies using your browser settings, although this may affect security or functionality. For further details, see our Cookie Policy.
Embedded Content and Other Websites
Pages may include embedded videos or links to sites and services operated by others. Those providers may collect information under their own privacy policies, including through cookies or similar technologies. We encourage you to review third-party privacy notices before interacting with their content.
Sharing and Disclosure of Information
We may disclose relevant information to service providers helping us host and maintain the website, process communications, manage business records, deliver communications, and protect our systems. These may include Gravity Forms and anti-spam tools, website hosting and maintenance providers, security monitoring tools, and email delivery services. We may also share information with affiliated businesses where appropriate to respond to inquiries or support our operations.
We may disclose information when required by law or when reasonably necessary to protect rights, property, safety, or the security of our services. Information may also be transferred as part of a business reorganization or other lawful business transaction.
We do not sell customer contact lists to third parties for their independent marketing. Whether particular disclosures qualify as a sale or sharing under privacy law depends on the technology and circumstances. We will provide any additional notices or choices required by applicable law.
Website Security and Technical Logging
We use website security and maintenance services, including Shield Security and ManageWP, to help protect and manage the site. Security tools may process IP addresses, browser information, login attempts, account identifiers, timestamps, and related technical records to identify suspicious activity, troubleshoot problems, and maintain website integrity.
We use Post SMTP to support delivery of website emails, which may involve processing the contact details and content needed to deliver messages. We use Gravity Forms Zero Spam to help identify and prevent unwanted or automated form submissions.
Record retention depends on the relevant service and configured settings; we do not claim a specific retention period until it has been verified.
Data Retention
We keep information for as long as reasonably necessary for the purposes described in this policy, taking into account the nature of the information, our business needs, applicable retention obligations, security, and legal requirements. Retention periods may differ for inquiries, business records, website analytics, and technical logs. We delete, de-identify, or otherwise dispose of information when it is no longer needed, subject to applicable exceptions.
Information Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain. No website or electronic system can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Depending on where you live and which privacy laws apply to RMV, you may have rights to request information about our processing, access or correct personal information, request deletion, obtain a copy of certain information, withdraw consent, or object to or opt out of certain uses of information. These rights may be subject to verification and legal exceptions.
To submit a privacy request, contact us at sales@rmv.llc. We will evaluate and respond to requests as required by applicable law. You may also use any unsubscribe instructions in marketing emails and browser-based cookie controls.
If RMV is subject to a state privacy law requiring additional category-by-category disclosures, a notice at collection, or an opt-out mechanism for sale, sharing, or targeted advertising, those disclosures and controls will be provided as required.
International Visitors
Visitors outside the United States should be aware that information submitted through this website may be processed in the United States or other locations where our providers operate. Where international data-protection rules apply, we will process and transfer information in accordance with applicable requirements.
Children’s Privacy
Our website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly seek personal information from children under 13 through this website. Contact us if you believe a child has submitted personal information so that we can review the matter.
Changes to This Policy
We may update this policy to reflect changes to our website, services, information practices, or legal requirements. We will post the revised policy here and update the date shown above when the new version takes effect.
Contact Us
For questions about this Privacy Policy or to make a privacy-related request, contact:
Robotic Maintenance Vehicles (RMV)
1500 Walter Ave.
Fremont, OH 43420
Email: sales@rmv.llc
Website: rmv.llc